Problem with DRAGEN Bio-IT Platform

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t-nakaba

Junior Member

Join Date: Nov 2019

Posts: 2
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#1

Problem with DRAGEN Bio-IT Platform

11-14-2019, 12:42 AM

I have a problem with DRAGEN Bio-IT Platform.

When I ran the map/alin and valiant caller pipeline, it stopped running by time out error.
I asked to illumina technical support, and changed the usage memory amount using this option.

" --bin_memory 60000000000 "

However, this option and more usage memory (200,000,000,000) did not solve the problem, and error was printed as below.

" The DRAGEN WatchDog service has detected a fault: Available free memory (1518 MB) is below minimum threshold (2048 MB) required by DRAGEN "

I have enough memory server and I did not run any other scripts at the same when I ran DRAGEN pipeline.
This probrem was happened when I input 193 Gbyte fastq.gz file.

Could you tell me how I can solve this problem and/or the cause of this problem?
Tags: dragen
dtownley

Junior Member

Join Date: Sep 2008

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#2

11-14-2019, 04:54 AM

please send this to Illumina Tech-Support ( [email protected] )
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kds1

Junior Member

Join Date: Mar 2023

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#3

03-08-2023, 09:25 PM

Hi did you got any solution? I am stuck in the same position and trying to figure out
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t-nakaba

Junior Member

Join Date: Nov 2019

Posts: 2
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#4

03-08-2023, 09:44 PM

It has been a long time and I don't remember exactly, but I think I solved the problem by trimming the polyG at the end of reads.
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