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Hi all,
Wanted to post about the spotty service we've had the past few days and last week. Seems like we have been under some sort of sporadic attacks (from small network subranges) which spikes load making the site inaccessible.
If the site is down or responding very slowly, typically I will tweet from @SEQanswers, but as sequencing is a global activity, sometimes I'm asleep or in a meeting and don't tweet instantly.
With some help from my host and a security provider I hope I have addressed the issue in a robust way. If the site is down or slow, and I'm near my phone, I'll know about it.
Thanks for your patience.
Wanted to post about the spotty service we've had the past few days and last week. Seems like we have been under some sort of sporadic attacks (from small network subranges) which spikes load making the site inaccessible.
If the site is down or responding very slowly, typically I will tweet from @SEQanswers, but as sequencing is a global activity, sometimes I'm asleep or in a meeting and don't tweet instantly.
With some help from my host and a security provider I hope I have addressed the issue in a robust way. If the site is down or slow, and I'm near my phone, I'll know about it.
Thanks for your patience.
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