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  • sklages
    Senior Member
    • May 2008
    • 628

    Where is FastQC?

    I cannot find the server?

    Code:
    Firefox can't find the server at www.bioinformatics.bbsrc.ac.uk.
    huu? Ideas?

    Sven
  • GenoMax
    Senior Member
    • Feb 2008
    • 7142

    #2
    http://bbsrc.ac.uk/ is working. So likely not a general domain issue.

    Perhaps some kind of hardware/software failure?

    Comment

    • sklages
      Senior Member
      • May 2008
      • 628

      #3
      Originally posted by GenoMax View Post
      http://bbsrc.ac.uk/ is working. So likely not a general domain issue.
      Perhaps some kind of hardware/software failure?
      Maybe a DNS problem?

      Code:
      ping www.bioinformatics.bbsrc.ac.uk
      ping: unknown host
      OK, just keep waiting, time to start into the weekend 8-)

      Comment

      • GenoMax
        Senior Member
        • Feb 2008
        • 7142

        #4
        Looks like it. Perhaps someone forgot to renew the DNS registration. I just emailed someone I know there about this.

        Originally posted by sklages View Post
        Maybe a DNS problem?

        Comment

        • simonandrews
          Simon Andrews
          • May 2009
          • 870

          #5
          Sorry, it's probably our fault. Our IT services were doing DNS updates yesterday and it looks like something went wrong. I'll get on to them to get it sorted out. If you need a copy of fastqc quickly then email me ([email protected]) and I'll send you one directly - it's not very big.

          Comment

          • sklages
            Senior Member
            • May 2008
            • 628

            #6
            Originally posted by simonandrews View Post
            Sorry, it's probably our fault. Our IT services were doing DNS updates yesterday and it looks like something went wrong. I'll get on to them to get it sorted out. If you need a copy of fastqc quickly then email me ([email protected]) and I'll send you one directly - it's not very big.
            I just wanted to see if I am up-to-date with my current version 0.10.0 .. :-)

            Comment

            • simonandrews
              Simon Andrews
              • May 2009
              • 870

              #7
              Originally posted by sklages View Post
              I just wanted to see if I am up-to-date with my current version 0.10.0 .. :-)
              Yes, there hasn't been an update for a while (I've been spending too much time working on SeqMonk lately). I've got a few improvements in the development version but it's still got some glitches to iron out.

              Having talked to our IT people the website problem is definitely a DNS error on our end. They're working on it now but it might take a while for the fix to propagate.

              Thanks for pointing this out - it could easily have been down all weekend otherwise.

              Comment

              • nickloman
                Senior Member
                • Jul 2009
                • 355

                #8
                If desperate, you can kludge it back to working by putting

                149.155.200.2 www.bioinformatics.bbsrc.ac.uk

                into /etc/hosts or LMHOSTS (windows)

                Comment

                • jjw14
                  Member
                  • Apr 2010
                  • 39

                  #9
                  Looks like the DNS issue has been resolved. Ten minutes ago I couldn't access the domain www.bioinformatics.bbsrc.ac.uk, but just now I was able to download the latest copy of SeqMonk.

                  Thanks!
                  jjw

                  Comment

                  • fkrueger
                    Senior Member
                    • Sep 2009
                    • 627

                    #10
                    On top the DNS issue the routing of our entire site experienced an extended outage this afternoon, we are hoping they get it under control again soon...

                    Comment

                    • simonandrews
                      Simon Andrews
                      • May 2009
                      • 870

                      #11
                      Thanks for your patience whilst we sorted this out. Just one note - if anyone used Nick's temporary fix to get to our site you will need to now remove this entry from your hosts file as our external IP address has now changed.

                      Comment

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