Approximately a month ago, our lab performed an RNASeq using a TruSeq Stranded mRNA library prep and a v2 75cyc High Output flowcell. The data that came back was almost entirely G's and was severely underclustered. When we went to re-run the same library, the machine died and would soon thereafter require all of the boards to be replaced.
We assumed that the poly-G run was an early symptom of the board failure, until we tried to run a genomic library prepared with Nextera DNA reagents on v2 300cyc High Output flowcell and again got nearly all G's (also very underclustered). There were no shared reagents between the two library preps and our lab has performed many of each type of prep without failure.
Thinking that it was a hardware issues still, we did a phiX run on a 300cyc Mid Output flowcell... which of course came out perfect. Illumina is of the opinion that it is a transient issue and that we should just continue trying, but there's got to be more to it than that. Have any of you run into this problem before or have thoughts on what may be going on?
We assumed that the poly-G run was an early symptom of the board failure, until we tried to run a genomic library prepared with Nextera DNA reagents on v2 300cyc High Output flowcell and again got nearly all G's (also very underclustered). There were no shared reagents between the two library preps and our lab has performed many of each type of prep without failure.
Thinking that it was a hardware issues still, we did a phiX run on a 300cyc Mid Output flowcell... which of course came out perfect. Illumina is of the opinion that it is a transient issue and that we should just continue trying, but there's got to be more to it than that. Have any of you run into this problem before or have thoughts on what may be going on?
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