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  • t-nakaba
    Junior Member
    • Nov 2019
    • 2

    #1

    Problem with DRAGEN Bio-IT Platform

    I have a problem with DRAGEN Bio-IT Platform.

    When I ran the map/alin and valiant caller pipeline, it stopped running by time out error.
    I asked to illumina technical support, and changed the usage memory amount using this option.

    " --bin_memory 60000000000 "

    However, this option and more usage memory (200,000,000,000) did not solve the problem, and error was printed as below.

    " The DRAGEN WatchDog service has detected a fault: Available free memory (1518 MB) is below minimum threshold (2048 MB) required by DRAGEN "

    I have enough memory server and I did not run any other scripts at the same when I ran DRAGEN pipeline.
    This probrem was happened when I input 193 Gbyte fastq.gz file.

    Could you tell me how I can solve this problem and/or the cause of this problem?
  • dtownley
    Junior Member
    • Sep 2008
    • 1

    #2
    please send this to Illumina Tech-Support ( [email protected] )

    Comment

    • kds1
      Junior Member
      • Mar 2023
      • 1

      #3
      Hi did you got any solution? I am stuck in the same position and trying to figure out

      Comment

      • t-nakaba
        Junior Member
        • Nov 2019
        • 2

        #4
        It has been a long time and I don't remember exactly, but I think I solved the problem by trimming the polyG at the end of reads.

        Comment

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