An ode to the world’s greatest FAS

[Newie]

This is a brief personal perspective and reflection on working with one of Illumina’s greatest field application scientist.

Two years ago, I met my FAS in one of Toronto’s top research labs. From the beginning she was a gentle presence with radiating talent and capability.

Watching her solve GA-related mysteries, one could easily come to the conclusion that she must have been born with an innate talent to interpret a GA’s every sigh.
In everything she does, she puts customers first, shows great dedication, commitment, loyalty, and immense personal integrity. She is the type of person one does not meet very often.

Two years on, I have moved on but luckily my FAS has stayed with me.
I wish to thank you, LPK, for sharing your talents, all your hard work, dedication, kindness, and most of all your patience. Your example is a wonderful lesson to me. Please accept my sincere thanks.

[ECO]

Great post.

Field people are probably the most underappreciated folks in most companies. They catch all the flak from customers, and have to deal with squeezing information out of the R&D of their own companies.