Just a few quick question...
How many of you have a HiSeq2000?
How many of you actually have a working HiSeq2000?
If you have a working HiSeq2000, how long did it take Illumina to install and validate the machine?
We have a very long story that I won't bore you with...but it took 6 months from ordering to shipping, it arrived and was unpacked on 4th Jan, and we still haven't had a single successful run out of it! It officially scrapped through validation last week and promptly broke down again. I'm trying to work out if they dropped it on the way, or if this is normal?
How many of you have a HiSeq2000?
How many of you actually have a working HiSeq2000?
If you have a working HiSeq2000, how long did it take Illumina to install and validate the machine?
We have a very long story that I won't bore you with...but it took 6 months from ordering to shipping, it arrived and was unpacked on 4th Jan, and we still haven't had a single successful run out of it! It officially scrapped through validation last week and promptly broke down again. I'm trying to work out if they dropped it on the way, or if this is normal?

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