Header Leaderboard Ad

Collapse

Anyone else had enough of Life Technologies?

Collapse

Announcement

Collapse

SEQanswers June Challenge Has Begun!

The competition has begun! We're giving away a $50 Amazon gift card to the member who answers the most questions on our site during the month. We want to encourage our community members to share their knowledge and help each other out by answering questions related to sequencing technologies, genomics, and bioinformatics. The competition is open to all members of the site, and the winner will be announced at the beginning of July. Best of luck!

For a list of the official rules, visit (https://www.seqanswers.com/forum/sit...wledge-and-win)
See more
See less
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Anyone else had enough of Life Technologies?

    I need to know if anyone else out there is as annoyed as I am about the whole 300/400 bp sequencing/OneTouch 2 fiasco?

    We were led to believe that we would be able to do 300/400 bp sequencing when we bought a PGM 9 months ago. Now we find out that in order to do 400 bp sequencing we will need to trade in our OneTouch instrument and buy a OneTouch 2 ($5K-$10K depending on when you buy it).

    But as if that weren't bad enough ..... Life Technologies released a 300 bp sequencing kit about 2-3 months ago. 300 bp sequencing didn't require a OneTouch 2 so we were able to do it on our OneTouch 1. We bought the kit and started doing the 300 bp sequencing......then......as soon as they announce that a OneTouch 2 is needed for 400 bp sequencing they discontinue the 300 bp sequencing kit. This essentially forces anyone who wants to do longer reads into buying a OneTouch 2.

    Seriously am I the only one out there who thinks this is a despicable business practice? Life Technologies should be ashamed of themselves. If we could go back in time 10 months we would absolutely NOT have bought a PGM. Unfortunately we are locked in now and that seems to be Life Technologies business model. Get you so far in that there is no turning back and you have to fork out the extra cash. Nice one.

    Thoughts?

  • #2
    Sorry to hear that. That's pretty much par for the course for this industry. Illumina discontinued many of its microarray chips to force you upgrade to their newer chip scanners. Illumina did give you almost a whole year's worth of advance notice though.

    Comment


    • #3
      Welcome to Invitrogen...

      Comment


      • #4
        I use the PGM and you have no idea how many conversations I have had with people concerning this exact same issue. They certainly seem to enjoy the bait and switch

        Now if only I didn't like their enzymes so much.....

        I don't think Illumina is much better though. It's the industry. They want to move fast because they fear being left behind. They just don't understand that they shouldn't abandon products when bringing out new ones. It just makes everyone angry and bitter, especially if that was not the deal hinted at by the sales force to make you buy the initial product in the first place.

        Comment


        • #5
          Try hitting them up for a trade-in on your one-touch.

          Comment

          Latest Articles

          Collapse

          ad_right_rmr

          Collapse

          News

          Collapse

          Topics Statistics Last Post
          Started by seqadmin, Yesterday, 07:14 AM
          0 responses
          5 views
          0 likes
          Last Post seqadmin  
          Started by seqadmin, 06-06-2023, 01:08 PM
          0 responses
          6 views
          0 likes
          Last Post seqadmin  
          Started by seqadmin, 06-01-2023, 08:56 PM
          0 responses
          151 views
          0 likes
          Last Post seqadmin  
          Started by seqadmin, 06-01-2023, 07:33 AM
          0 responses
          287 views
          0 likes
          Last Post seqadmin  
          Working...
          X