We're very happy with Silver level. Also echoing that I wouldn't attempt to run a next-gen system of any flavor without a service contract.
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illuminaGA - Are these runs SR or PE? We are running PE and the strange observation is that Cycle 1 is good, Cycles 2-67 are poor, Indexing Cycles are good (and we get good multiplex efficiency), and Read 2 Cycles (another 67) are good. Illumina Tech Support is surprised that only Read 1 is affected. Do you have any similar data? Or are you only running SR?Comment
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Hi,cdalgard
I run PE(101+7+101). I stopped all the 3 test running around cycles 20. I didn't try finishing the running because the intensities form cycles 2-20 usually under 100k.
Originally posted by cdalgard View PostComment
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cdalgard- Hi, the "cycle2 issue" happened on our another GAiix. Same issue on our two marchine, that make me crazy
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This time, the lot No. is 9303701 and 9303702
Originally posted by cdalgard View PostLast edited by illuminaGA; 08-02-2013, 12:53 PM.Comment
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update-
I re-Hyb the flowcell and rerun. The new running performance well. I really want to figure out what happened.Comment
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I wanted to follow up and ask if anything was resolved with your GA IIx. Is the system working for all runs or do you still have any technical problems?Comment
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Our FSE wants to know which lab you are from so they can cross reference your case report and see if a similar issue is present on our system.Comment
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