Hi all,
I have run into a very serious problem with SOLiD slides. They just keep cracking....
At the beginning it cracked only when it was on the flow cell and it was the same flow cell. We thought it might be the carrier but we used the same carrier on different flow cell and it was fine. Now I was told that it might be the flow cell itself and the engineer gonna come and fix it. So the problem should be solved, right? Then today I tried to load another slide and it cracked during the 37 incubation. Have you guys ever had this kind of problem before? It is def the worst nightmare. Just imagine at the very last step, all the work you have done before were gone!!!!
Could anyone here help me with that? at least some opinion, please!
Many thanks!
I have run into a very serious problem with SOLiD slides. They just keep cracking....
At the beginning it cracked only when it was on the flow cell and it was the same flow cell. We thought it might be the carrier but we used the same carrier on different flow cell and it was fine. Now I was told that it might be the flow cell itself and the engineer gonna come and fix it. So the problem should be solved, right? Then today I tried to load another slide and it cracked during the 37 incubation. Have you guys ever had this kind of problem before? It is def the worst nightmare. Just imagine at the very last step, all the work you have done before were gone!!!!
Could anyone here help me with that? at least some opinion, please!
Many thanks!
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